Commerce Disclosure

Legal Name: North Star Pictures G.K.

Address: Tokyo, Shinjuku-ku, Nishi-Shinjuku 3 chome 3-13 Nishi-Shinjuku Mizuma Bldg. 6F

Phone number: 080-8725-7779

Email address: contact@northstarpictures.jp

Head of operations: James Christy

Additional fees: Shipping cost for consumer products are included in the price

Exchanges & Returns Policy:

Items before shipping: You can cancel your order by pressing the cancel button on the website.

Items after shipping: Unopened items can be refunded or exchanged within 10 days of the arrival of the item. Please email us if this is the case. We do not accept returns or exchanges of items after opening.

＜Returns and exchanges for defective goods and services＞

Please contact via email. We will refund or exchange with new products at our shipping cost.

Delivery times: Orders will be processed within 3-5 business days.

Products should be received within 14 days and are available as soon as you place your order.

Accepted payment methods: Credit cards or via local bank transfer

Payment period: Credit card payments are processed immediately, while local bank transfers must be sent within 3 days of the date of order.

Price: Amounts listed on each product page